Organize your customer support and gain real traceability in just a few weeks
We implement a clear, professional starting point in Salesforce Service Cloud so your team manages cases with more structure, better follow-up and metrics ready to act on.
Scoped, fast implementation — built to start right.
Many companies already handle support. The problem is they do it without enough structure or visibility.
Cases that slip through, inconsistent follow-ups, scattered emails, poor traceability and teams too reliant on manual processes. When that happens, the customer experience suffers and operations lose control.
This QuickStart is designed to fix that with a clear, measurable and ready-to-use support foundation.
What this QuickStart enables
- Centralize cases and requests in one place
- Assign and escalate tickets with greater order
- Measure support and follow-up response times
- Improve coordination within the support team
- Establish an initial knowledge and self-service foundation
- Access reports and dashboards to monitor operations
- Integrate email to unify conversations and context
Ideal for companies that need to
- Move away from scattered support across emails, spreadsheets and messages
- Organize cases, owners and follow-ups without starting a long project
- Improve support traceability and customer experience
- Start with Service Cloud on a clear and scalable foundation
- Get quick wins without losing sight of future growth
What's included
Initial scope designed to implement fast and start with a solid foundation.
- Initial org setup
- Up to 10 users
- 2 security profiles
- Basic customization of standard objects
- Case assignment rules
- Initial Knowledge activation
- 1 email template
- Email integration
- 1 dashboard and 2 reports
- Initial data migration
- 4 hours of remote training
Estimated time
4 weeks
A QuickStart designed to activate quickly, with defined scope and focus on initial adoption.
What makes this QuickStart different
Friendly Technology from day one
We don't just configure objects and queues. We design a foundation that the team can understand, use and benefit from in the first weeks.
Clear scope
You know what's being implemented, what result to expect and what foundation you can continue to evolve from.
Designed to grow
Even though the project is scoped, the implementation logic is prepared so you can add automation, omnichannel and improvements later without starting over.
Things to keep in mind
- Salesforce licenses are not included
- The QuickStart scope is defined and fixed
- Advanced features, additional integrations or omnichannel may require a later phase
- The migration covers an initial data load within the planned scope
QuickStart Investment
USD 2,000
Corresponds to the standard scope of the Service Cloud QuickStart described on this page.
Payment terms
50% upfront to start the project and 50% upon completion of the implementation.
Start with a clear support foundation, fast to implement and ready to grow.
- •Published amounts are net figures for AT Vault.
- •Taxes, withholdings and applicable charges in each country are not included.
- •Salesforce licenses, integrations not covered, custom development and scope expansions are quoted separately.